All of our items are reviewed for quality when they enter our inventory.
Our multi-point review checks:
- Wear and Damage
Once items are accepted, they are approved as they are either gently used, or they are in Brand New condition. At times we may identify minor issues which a purchaser can address while taking advantage of a greater discount. Those items will have a price adjustment, and examples are sole scuffs or interior blemishes on handbags.
To describe our quality selection, you can consider this rating system.
1: may be damaged or have major flaws
2: fair condition with some major or minor signs of wear
3: has some mild signs of wear that are noticeable
4: exhibits very mild signs of wear that are slightly noticeable
5: either new with tags, new without tags, or in impeccable preowned condition with no significant flaws.
Swap Boutique will not sell any items with a rating of 1. Items with a rating of 2 or 3 will need to be highly desirable in order to qualify as a Swap Boutique item for sale.
For details on Condition 5 items, you may check out our article describing qualities of New Designer Items as we market them.