Returns (Online purchases only)
Swap does not DIRECTLY offer any returns due to the consignment nature of our business. If you have any issues with any online purchases, please contact us right away so we can discuss resolving the issues.
You may be able to purchase, for a small extra charge, Return Assurance from our Partner SEEL, which offers a return policy to shoppers who purchase their Return Assurance.
- Please check your email from Seel if you purchased Return Assurance.
- That email spells out how to process your request.
If you wish to reconsign your item with us, please contact us to discuss the process.