FAQ for Shoes Collection

  • What types of designer shoes does Swap Boutique carry?

    Our shoes collection features authentic designer and luxury footwear including heels, pumps, boots, sandals, flats, sneakers, and more from prestigious brands like Christian Louboutin, Jimmy Choo, Manolo Blahnik, Gucci, Prada, Valentino, Stuart Weitzman, Isabel Marant, and many other coveted designers.

  • How much can I save on designer shoes?

    All our shoes are initially priced at approximately 50-70% off original retail value. Many styles receive additional progressive markdowns—look for shoes with an extra markdown for even deeper savings on luxury footwear that would cost hundreds or thousands more at retail.

  • Are all the shoes authentic designer pieces?

    Yes, absolutely. Every pair of shoes at Swap Boutique is 100% authenticated. We carefully verify all designer footwear and only accept genuine pieces with authentic labels, logos, materials, and craftsmanship. You can shop with complete confidence knowing you're getting real designer shoes.

  • What condition are the shoes in?

    We maintain strict quality standards and only accept shoes in new or like-new condition. Each pair is carefully inspected to ensure soles, heels, uppers, and hardware are in excellent condition, free from excessive wear, damage, or defects. You'll receive beautiful designer shoes you'll be proud to wear.

  • Can I return shoes if they don't fit?

    All sales at Swap Boutique are final. However, we offer the optional SEEL Worry Free Purchase protection at checkout, which provides size and satisfaction coverage as well as shipping protection through our third-party partner—highly recommended for shoe purchases.

  • What sizes do you carry?

    Our inventory changes daily with new consignment pieces, and we carry a range of sizes depending on current availability. Since each pair is one-of-a-kind, we recommend checking measurements in the product listing and visiting frequently to see new arrivals in your size.

  • Why are some designer shoes more deeply discounted?

    We use a progressive markdown system based on inventory time. The discount reflects how long we've had them, not their condition—they're still the same beautiful, authentic designer shoes at even better prices.

  • How do designer shoe sizes run?

    Designer sizing can vary significantly between brands and styles. European sizes may differ from US conversions, and some designers run small or large. We recommend reviewing the specific size information and measurements provided in each listing. The SEEL Worry Free Purchase protection can provide additional peace of mind for sizing concerns.

  • Do you carry both casual and formal designer shoes?

    Yes! Our collection includes everything from elegant evening heels and luxury boots to designer sneakers and casual flats. Whether you need statement shoes for a special occasion or everyday designer footwear, you'll find authentic pieces for every style and need.

  • How quickly will my shoes ship?

    We ship all shoe orders within 1-2 business days via USPS Ground Advantage. Transit time typically ranges from 1-5 days depending on your location, though delivery timeframes are not guaranteed by the carrier.

  • Are these one-of-a-kind shoes?

    Yes! Since we sell authentic consignment footwear, most shoes are unique, one-of-a-kind pieces. Once a pair sells, it's gone. Our inventory changes daily with new designer arrivals, so if you find a pair you love in your size, we recommend purchasing quickly as we cannot guarantee availability.

  • Can I consign my designer shoes at Swap Boutique?

    Absolutely! We welcome authentic designer shoes in new or like-new condition with minimal wear. Shoes must be freshly cleaned and free from excessive sole wear, scuffs, or damage. Schedule an appointment to consign and earn 40% cash commission or 50% store credit (50%-60% for luxury couture brands).