FAQ for Luxury Brands Collection

  • What luxury brands are featured in this collection?

    Our Luxury Brands collection showcases the most prestigious names in fashion including Chanel, Louis Vuitton, Hermès, Gucci, Prada, Dior, Saint Laurent, Valentino, Givenchy, Balenciaga, Bottega Veneta, Fendi, and other haute couture designers. Every piece represents the pinnacle of luxury fashion.

  • How much can I save on luxury designer items?

    Even our most prestigious pieces are priced at approximately 50-70% off original retail value. Select luxury items may receive additional markdowns off, offering extraordinary savings on haute couture fashion that would typically cost thousands more at retail.

  • How do you authenticate luxury items?

    We employ rigorous authentication processes for all luxury pieces. Some items are authenticated by our contracted authentication partners who specialize in verifying haute couture brands. Every detail—from stitching and materials to logos, serial numbers, and hardware—is carefully examined to ensure absolute authenticity.

  • What types of luxury items do you carry?

    Our Luxury Brands collection includes haute couture handbags, clothing, shoes, jewelry, and accessories from the world's most prestigious fashion houses. You'll find everything from iconic Chanel flap bags to Louis Vuitton luggage, Hermès scarves, and Dior ready-to-wear.

  • What condition are luxury items in?

    We maintain the highest standards for luxury pieces and only accept items in new or like-new condition. These haute couture pieces are meticulously inspected for quality, authenticity, and condition, ensuring you receive investment-worthy luxury fashion.

  • Can I return a luxury purchase?

    All sales are final at Swap Boutique. However, given the investment nature of luxury purchases, we strongly recommend adding the SEEL Worry Free Purchase protection at checkout, which provides comprehensive shipping protection and satisfaction coverage through our third-party partner.

  • Why are luxury items discounted?

    Our consignment model allows us to offer authenticated luxury pieces at exceptional prices. Items may receive progressive markdowns based on inventory time, giving you access to prestigious brands at prices that make haute couture more accessible while maintaining our commitment to authenticity and quality.

  • How do I know I'm getting an authentic luxury item?

    Authenticity is our top priority, especially for luxury brands. We verify every detail, and many items undergo professional authentication by specialized partners. We only sell 100% genuine pieces—we never accept counterfeits, replicas, or knockoffs. Your investment is protected by our authentication process.

  • What commission do consignors earn on luxury items?

    Consignors of specialty designer and couture items earn 50%-60% commission on each item sold—higher than our standard rate. If you have authentic luxury pieces from brands like Chanel, Louis Vuitton, or Hermès, schedule an appointment to consign with us.

  • Are luxury items one-of-a-kind?

    Yes! Most luxury pieces in our collection are unique, one-of-a-kind items from consignors' personal collections. Once a piece sells, it's typically gone forever. We recommend acting quickly when you find a luxury item you love, as these pieces attract serious collectors and fashion enthusiasts.

  • How quickly do luxury items ship?

    We ship all luxury purchases within 1-2 business days with extra care in packaging to ensure your investment piece arrives safely. Shipping is via USPS Ground Advantage with typical transit of 1-5 days, though timeframes are not guaranteed. Consider adding SEEL protection for additional shipping coverage.

  • Do you carry vintage luxury pieces?

    Yes! We accept both current season luxury items and timeless vintage pieces from prestigious fashion houses. Vintage Chanel, Louis Vuitton, Hermès, and other iconic luxury brands are highly sought after and regularly featured in our collection.